Services

Snap Synapse helps teams move from AI promise to AI practice with focused facilitation, L&D ecosystem consulting, and rollout support that turns pilots into reliable workflows.

L&D Ecosystem Strategy and Modernization

Who it is for

• L&D leaders modernizing learning platforms, content ops, or capability maps
• Ops partners tasked with reducing training friction and time-to-competence
• IT teams managing the L&D stack and its integration with other systems

What you get

• A system map of your current learning ecosystem
• Prioritized modernization roadmap with near-term wins
• Governance and ownership model that keeps change moving

Common engagement formats

• Discovery sprint (2-4 weeks)
• Ecosystem audit and roadmap workshop
• Implementation support for critical workstreams

What success looks like

• Lower operational drag and fewer redundant/shadow tools
• Clear ownership and faster delivery cycles that increase adoption
• Documented configurations and secure dataflows that just work

Next step Book a meeting

Applying AI in Learning and Development Facilitation

In partnership with ATD and Josh Cavalier, we deliver 3-day certificate workshops helping L&D professionals become Human-Machine Performance Analysts using this book.

Who it is for

• L&D practitioners (trainers, instructional designers, learning technologists) who need practical AI capability
• Learning leaders who need to understand and implement AI strategically

What you get

• Three-day immersive experience with guided AI tool practice
• Structured understanding of generative AI: current state, trends, and platform evaluation
• Practical application across the L&D cycle: performance consulting, skill mapping, needs analysis, and multimodal content creation
• Build artifacts: prompt patterns, content drafts, a performance support chatbot, and intro to automation workflows
• Hands-on practice (participants need access to ChatGPT, Gemini, Claude, Copilot, or similar)

What success looks like

• Participants leave confident to apply AI directly to L&D work
• Teams identify high-value AI applications and shift time from busywork to deeper work
• Reusable outputs ready immediately: prompts, prototypes, chatbot starter, and automation plan

Next step Enroll in the ATD Certificate program

AI Rollouts and Workforce Enablement

Who it is for

• Program owners moving from pilots to operational adoption
• Cross-functional teams coordinating AI enablement across functions
• Leaders who need to see progress without getting buried in nuance

What you get

• Rollout plan with milestones, owners, and adoption criteria
• ADKAR-based enablement materials and light-touch governance
• Project management that keeps the work real and measurable

Common engagement formats

• 30-90 day rollout management
• Enablement content and comms support
• Pilot-to-production readiness review

What success looks like

• Reliable workflows that survive real-world constraints and complaints
• Dynamic communities of practice that get stronger after the pilot ends
• Leaders that understand how to measure and report on AI adoption

Next step Book a meeting

Recent deliveries

Situation Global medical device manufacturer with a fragmented learning ecosystem.

• Need Make capability and tooling coherent enough to modernize without breaking delivery.
• Approach Ecosystem audit, modernization roadmap, reduce legacy content, set new standards.
• Proof Deactivated 90% of legacy content, increased engagement, reduced training development time.

Situation Established national nonprofit suddenly finds itself in a high-volatility environment.

• Need Scale delivery and decrease costs simultaneously, while increasing engagement diverse audience.
• Approach Map existing workflows, identify bottlenecks, and design a new AI-enabled workflow that scales.
• Proof Reduced dependencies and increased AI fluency lead to faster delivery of better content.