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  • Here at Snap Synapse, we've always got an eye toward the future. It's one thing to meet the current learning needs and leverage the tried an true tools to do it. It's another thing altogether to anticipate both. That's why we're so pleased to be a part of this Radical Shifts in Learning event on Friday! As President of Snap Synapse, I'll be joining other luminaries such as Dr. David Metcalf, Dr. Michael Kolodziej, Julian Stodd, Megan Torrance, Dr. Ray Jimenez, Jennifer Hoffman, and Dr. Anders Gronstedt for this full-day masters series webinar. In "From Now to Next in Learning Tech" (9:30am Pacific), we'll be discussing how to differentiate what's coming vs the bright and shiny distractions that won't make

  • Ms. Important.

    The following uncomfortable conversation happens rarely, and I actually wish it happened a lot more… Ms. Important: “We just need employees to stop doing X and do Y instead. When they do X it costs time, money, and audit has a fit! Get everyone to do Y.” Me: “Okay, we’ll teach all your employees exactly how to do Y.” Ms. Important: “Yeah, that’s nice. But I need people to stop doing X. Everyone needs to do Y instead of X…every single time.” Me: “We can teach them to do Y better, and we can tell them all the reasons why it’s better than X.” Ms. Important: “Are you hearing me? I need you to train them to stop doing X! They’ve seen and done Y

  • In June, we went on the hunt to locate every English-speaking podcast about L&D that is currently being produced. We listed them all out, with links to iTunes, the producers, and a bit of data about the frequency and such. This resource wound up being a surprise runaway hit! Now we keep this list updated so that podcasts fall off when they are no longer being made, and new ones are added as they come to be. If you have a podcast focused on Digital Learning, L&D, Corporate Training, and you don't see it here, please say so. Last updated: August 21, 2017 Image (click to iTunes) Title (click to website) Produced by (click to about) Frequency, Start Date, Alt Formats

  • Every so often, people ask us if we deliver Leadership Trainings here at Snap Synapse. My usual response never lands the gig: "As soon as someone can define what Leadership means within your organization and how you measure it, sure!" Strangely, no one ever wants to talk about that. To be honest, I don't really know why anyone would avoid the definition. I mean, if you're going to invest in something, don't you want to know what it is first? Don't you want to be able to say if it worked or not? While it might be slightly uncomfortable to lean in to the question of what Leadership actually is, the payoff should more than justify the temporary awkwardness

  • Adding Training can add knowledge, skills, and behaviors. As such, it's a great way to solve additive problems. "We need more of this!" "Do that faster!" "Do that thing better!" Training can help us do this. But the one thing that adding adding Training can never do is subtract knowledge, skills, or behaviors. Adding Training does not remove knowledge, skills, or behaviors. That's because any added information has to either fit within our existing mental model (easier) or overwrite it (harder). Anything that doesn't fit/change what we know what we already know just gets dropped. Such new information not be retained. As I've written about before, you can train all you want but learning ain't gonna happen. The point I'd

  • The Original Apple iPod

    Do you listen to any podcasts for our industry? If so, which ones? I'm assembling every current English-language L&D podcast that there is, and pulling them into one unified list. I'll then share this list with every who contributed. Why? Because I like listening, and I like community. I don't know about you, but I find that working in this field can be a bit lonely and frustrating at times. No one really cares like we do. If they even understand what we do. And how much fun is it to answer the question "So what do you do...?" at social gatherings? Yeah, you know how it is. Sometimes I just want to hear how others in Learning & Development

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